Customer Service:
Contact Us

9AM - 6PM CST Tuesday thru Friday | 9AM - 5PM CST Saturdays

COVID-19 Update - We are currently processing and shipping orders with no delay. Please contact us with any questions on part or accessory availability.

CONTACT OUR SUPPORT TEAM

for questions about tracking your order or questions on your current order.

Email us: parts@wheelerpowersports.com

Toll Free: (855) 542-1616

Orders may take up to seven business days to ship (most will ship sooner). While your order may "say progress" for several days, your parts are working to get to you! Once your order leaves us and is on its way, you will receive a confirmation email with a tracking number.

SUPPORT HOURS (ALL TIME CST)

MONDAY (CLOSED)

TUESDAY 9AM - 6PM

WEDENSDAY 9AM - 6PM

THURSDAY 9AM - 6PM

FRIDAY 9AM - 6PM

SATURDAY 9AM - 5PM

SUNDAY (CLOSED)

 







 

WE KNOW TIME IS IMPORTANT

GenuinePolarisParts.com is an authorized Polaris parts and accessories re-seller. While we keep thousands of parts on-hand at our warehouse, there are over thousands more that we offer. Due to the amount of inventory that we continously go through, we are able to get most parts that we do not have in-stock to arrive to our warehouse within 2-3 business days (exluding over-sized items). 99% of orders should arrive within 7-10 days of when the order is placed. If you need your orders quicker, please give us a call at 855-542-1616 and we will give you our expidited shipping options.  For orders with all parts in-stock, you may see your package arrive within 1-5 business days (for addresses within the contiguous United States).

OUR PLEDGE TO OUR CUSTOMERS

We undertand that you, as the customer, expect the highest quality when your order from GenuinePolarisParts.com We assure you that when you order from us, you are receiving 100% genuine Polaris original equipment manufacturer parts and accessories. If you receive any parts that appear to be damaged, blemished, or un-fit for your machine, please call us toll-free at (855)542-1616 or send us an email at returns@wheelerpowersports.com and we will make sure the issue is taken care of.